Privacy policy
Privacy Policy
Last updated: August 12, 2026
Barbell Bark Club ("Barbell Bark Club," "we," "us," or "our") operates this online store and related services.
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, purchase products, create or use an account, contact us, interact with our advertising or marketing, or otherwise use our services (collectively, the "Services").
Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services.
Personal Information We Collect
Depending on how you interact with us, we may collect or process categories of personal information such as:
- Contact information, including your name, email address, telephone number, billing address, and shipping address.
- Order and transaction information, including products purchased, order history, returns, exchanges, refunds, and transaction details.
- Payment information necessary to process transactions. Payment information is generally processed by Shopify and applicable payment providers rather than stored directly by Barbell Bark Club.
- Account information, including account credentials, preferences, and settings when customer accounts are available.
- Communications, including information you provide when contacting customer support or communicating with us.
- Device and technical information, including IP address, browser, device type, operating system, network information, cookies, and similar identifiers.
- Usage information, including pages viewed, products viewed, interactions with the Services, referring pages, cart activity, and other browsing behavior.
- Marketing information, including your marketing preferences and your interactions with promotional communications and advertising.
How We Collect Personal Information
We may collect personal information:
- Directly from you when you place an order, create an account, subscribe to communications, contact us, or otherwise provide information.
- Automatically when you use our Services through cookies, pixels, analytics tools, and similar technologies.
- From Shopify and other companies that help us operate our business.
- From advertising, analytics, marketing, fulfillment, shipping, payment, fraud-prevention, and other service providers or business partners.
How We Use Personal Information
We may use personal information to:
- Process payments and complete purchases.
- Produce, fulfill, ship, and deliver orders.
- Process returns, exchanges, replacements, and refunds.
- Provide customer service and respond to inquiries.
- Maintain and improve our website, products, services, and customer experience.
- Personalize content and product recommendations.
- Send transactional communications regarding orders, accounts, shipping, returns, or other service-related matters.
- Send marketing communications when permitted by applicable law and your preferences.
- Measure and improve advertising and marketing performance.
- Detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity.
- Comply with legal obligations and enforce our agreements and policies.
Cookies, Analytics, and Advertising
We and companies that support our Services may use cookies, pixels, tags, software development kits, and similar technologies to operate the website, remember preferences, understand how visitors use the Services, measure performance, prevent fraud, and support advertising and marketing.
Depending on your location and our store configuration, certain advertising activities may be considered "sale," "sharing," or targeted advertising under applicable privacy laws.
Where applicable, you may be able to manage these choices through the privacy, cookie, or data-sharing controls presented on our website.
Where required by applicable law and supported by our systems, we may also recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control.
How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services, including:
- Shopify, which hosts and powers our ecommerce store.
- Payment processors that process and secure transactions.
- Production and fulfillment providers that manufacture, package, and fulfill products.
- Shipping and logistics providers that deliver orders.
- Technology and hosting providers that support our website and business systems.
- Customer service providers that help us communicate with customers.
- Analytics, advertising, and marketing providers that help us understand and promote our business.
- Fraud prevention and security providers.
- Professional advisers and government authorities when disclosure is reasonably necessary or legally required.
We may also disclose information in connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction.
Shopify
Our store is hosted by Shopify. Shopify processes information about your access to and use of the Services to provide and improve the ecommerce services used by our store.
Information submitted through our store may therefore be transmitted to Shopify and other service providers involved in providing the Services.
For additional information about Shopify's privacy practices, visit:
https://www.shopify.com/legal/privacy
Shopify's consumer privacy portal is available at:
Marketing Communications
If you subscribe to promotional emails or other marketing communications, we may use the contact information you provide to send you offers, product announcements, promotions, and other marketing content.
You can unsubscribe from promotional email communications by using the unsubscribe link included in those emails.
Even if you opt out of marketing communications, we may continue sending non-promotional communications relating to your purchases, account, customer-service requests, or other transactions.
Your Privacy Rights
Depending on where you live and subject to applicable legal exceptions, you may have certain rights regarding your personal information, including the right to:
- Request access to or information about personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Request a portable copy of certain personal information.
- Opt out of certain uses of personal information for targeted advertising.
- Opt out of certain "sale" or "sharing" of personal information as those terms are defined under applicable privacy laws.
- Withdraw consent when processing is based on consent, where applicable.
- Appeal certain decisions regarding a privacy request where applicable law provides that right.
These rights are not absolute and may vary depending on your jurisdiction.
To submit a privacy request, contact us at support@barbellbarkclub.com.
We may need to verify your identity before completing certain requests.
Where permitted by applicable law, you may use an authorized agent to submit a request on your behalf. We may request documentation showing that the agent is authorized to act for you.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Children's Privacy
Our Services are intended for a general audience and are not directed to children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, contact us at support@barbellbarkclub.com so we can review the matter.
Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
The applicable retention period may vary depending on the type of information and the purpose for which it was collected.
International Processing
Our service providers may process or store personal information in countries other than the country where you live.
Where required by applicable law, appropriate mechanisms will be used for international transfers of personal information.
Third-Party Websites
Our Services may contain links to websites, platforms, or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party services. We encourage you to review their privacy policies before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, practices, technology, or legal obligations.
When we update this policy, we will revise the "Last updated" date and provide additional notice when required by applicable law.
Contact Us
For questions about this Privacy Policy, our privacy practices, or a privacy request, contact:
Barbell Bark Club
4921 Worchester Dr
Kissimmee, FL 34746
United States
Email: support@barbellbarkclub.com
Phone: 251-767-9200