Shipping policy
Shipping Policy
Last updated: August 12, 2026
At Barbell Bark Club, we know you're ready to get your gear, hit the gym, walk the dog, and wear it proudly.
Free Shipping
We offer free standard shipping on qualifying orders over $75 where indicated at checkout.
Available shipping methods, rates, and destinations are displayed during checkout before you complete your purchase.
Order Processing
Orders are typically processed and prepared for shipment within 2–5 business days after an order is placed.
Business days generally exclude weekends and U.S. federal holidays.
Because many of our products are produced after an order is placed, processing times may vary during holidays, high-volume periods, new product launches, or other peak periods.
Estimated Delivery
After your order ships, delivery typically takes approximately 4–8 business days, depending on the destination, carrier, and shipping service.
Processing time and carrier transit time are separate.
Delivery dates and transit times are estimates unless we expressly state otherwise.
Shipping Delays
Occasionally, production or shipment delays may occur because of carrier disruptions, severe weather, holidays, supply issues, unusually high order volume, or other circumstances.
If we become unable to ship your order within the timeframe represented to you, we will handle the delay in accordance with applicable law, including providing any required notice and cancellation or refund options.
Tracking Information
When tracking information becomes available, it will be sent to the email address or other contact information associated with your order.
Tracking information may take some time to update after a shipping label is created.
Incorrect or Incomplete Addresses
Please review your shipping address carefully before placing your order.
Customers are responsible for providing a complete and accurate shipping address.
If you notice an address error after placing your order, contact support@barbellbarkclub.com as soon as possible.
We will make reasonable efforts to correct the address before fulfillment, but we cannot guarantee that an address can be changed after an order has entered production or been transferred to a carrier.
Packages Marked Delivered
If tracking shows that your package was delivered but you cannot locate it, please:
- Check the delivery location and surrounding areas.
- Check with other members of your household or building.
- Check with neighbors when appropriate.
- Contact the carrier for additional delivery information.
If the package still cannot be located, contact us at support@barbellbarkclub.com and we will help review the situation.
Lost or Damaged Shipments
If your package appears to have been lost in transit or arrives damaged, contact us at support@barbellbarkclub.com.
For damaged shipments, we may ask for photographs of the item and packaging so we can investigate and resolve the issue.
Multiple Packages
Orders containing multiple products may occasionally be produced or shipped separately. If this happens, you may receive more than one package and more than one tracking number.
International Orders
Available shipping destinations are shown at checkout.
For international orders, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless checkout specifically states that those charges are included.
Barbell Bark Club does not control charges imposed by customs or local authorities.
Questions About Your Shipment
Barbell Bark Club
Email: support@barbellbarkclub.com
Phone: 251-767-9200